Scott's legacy

Robert Brenstein rjb at rz.uni-potsdam.de
Tue Jul 22 13:24:00 EDT 2003


>Regardless of whether you think MC's acquisition by Run Rev bodes good or
>bad, I think we can all agree that Scott has done a fantastic job 
>with MC and his
>customer service is unsurpassed.  I have been the fortunate recipient of a
>number of Scott's "instant" responses (even one at 1:30 AM CST) as, I am sure,
>practically eveyone on this list has at some time or other.  I hope Run Rev
>recognizes the unequaled market value of this service and continues the
>tradition.
>
>Three cheers for Scott!
>
>Philip Chumbley

Let me second this as well, albeit late. It too bad that RunRev has a 
very different support policy. The days of getting a response the 
same day and at odd hour are gone.

Robert



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