metacard.com hosting service fiasco redux

[MisterX]

Scott,

I completely sympatize with your cause...

I've had this from GSM (mobile/cell phone), database engines, in particular
our current disk suppliers (whose name I'll keep secret) who supplies us
with
over 2 TB's of filesystem space forgot to mention one bug - took us over a
year
to find it, but should it happen, we have a multi-million dollar catastrophy
in
our hands (im exagerating the real situation, but in reality it would be
lots
worse (read multi-million cata per hour!)... The "error" can happen any
time,
can be caused by anyone, we can't warn about it (because someone might want
to
be funny). We are still waiting for a fix... Let's not mention previous
"well paid"
MS tech support who never had an answer but always blame for the other
product on
the system...

The key is market choice they'll supply if we demand, otherwise, there's
always
a shark looking for feeding elsewhere!

I use www.olm.net to host my now-nuked site, and exept a couple quality
nuances, never had
a problem, delay, or lack of service. I get periodic announcements of
service updates, and
it always works. System speed is adequate, nt or unix, and best seeming mb/$
deal back in
2000 when i started. Their tech support is fast and serious about their
business.

Avoid ValueWeb. They never answered our emails.

cheers
Xa

> So, the take home messages are:
> 1) Avoid Jumpline.com
> 2) Avoid any company using Sphera or Alabanza software or services
> 3) Never trust a single company with responsibility for your domain
> 4) Whether you have good or bad experience with a company, take the
>    time to post about it on some review site(s).  In most areas there
>    are just way too many choices out there and the only way to have
>    any confidence that you're not going to choose wrong is to get some
>    independent information about them.  I think of it as the
>    cyber-equivalent of the right to vote, and it's your cyber-civic
>    duty to exercise this right.
>
> Hope some of you can benefit from this war story.
>   Regards,
>     Scott
>
> ********************************************************
> Scott Raney  raney at metacard.com  http://www.metacard.com
> MetaCard: You know, there's an easier way to do that...
>
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